Nondiscrimination notice
Life Care Services, Inc. complies with applicable federal and New York State civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, sex (including sex characteristics, sexual orientation and gender identity), religion or creed. We do not exclude people or treat them differently because of these characteristics.
Free help we provide
- Free language assistance to people whose primary language is not English, such as qualified interpreters and information written in other languages. Our representatives speak English, Ukrainian, Spanish, Hebrew, Chinese (Mandarin and Cantonese), Persian/Tajik, Bengali, Urdu, Uzbek, Turkish and Russian.
- Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats).
If you need these services, call us at (718) 252-1515.
How to file a grievance
If you believe that we have failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator in person, by mail, fax or email:
Life Care Services, Inc.
1723 Avenue M, Brooklyn, NY 11230
Phone: (718) 252-1515 · Fax: (800) 435-0598
Email: info@lifecareservicesnyc.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/complaints.
Language assistance
- English ATTENTION: If you speak a language other than English, free language assistance services are available to you. Call (718) 252-1515.
- Español ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (718) 252-1515.
- Русский ВНИМАНИЕ: Если вы говорите на русском языке, вам доступны бесплатные услуги перевода. Звоните (718) 252-1515.
- Українська УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте (718) 252-1515.
- 中文 注意：如果您使用中文，您可以免费获得语言援助服务。请致电 (718) 252-1515。
- עברית לתשומת לבך: אם אתה דובר עברית, שירותי סיוע בשפה זמינים עבורך ללא תשלום. התקשר (718) 252-1515.
- العربية ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية متوفرة لك مجانًا. اتصل برقم (718) 252-1515.
- Türkçe DİKKAT: Türkçe konuşuyorsanız, ücretsiz dil yardımı hizmetlerinden yararlanabilirsiniz. (718) 252-1515 numarasını arayın.
- Oʻzbekcha DIQQAT: Agar siz oʻzbek tilida soʻzlashsangiz, sizga bepul til yordami xizmatlari mavjud. (718) 252-1515 raqamiga qoʻngʻiroq qiling.
- Azərbaycanca DİQQƏT: Azərbaycan dilində danışırsınızsa, sizin üçün pulsuz dil yardımı xidmətləri mövcuddur. (718) 252-1515 nömrəsinə zəng edin.
- فارسی توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با (718) 252-1515 تماس بگیرید.
- বাংলা লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন (718) 252-1515।
- اردو خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں (718) 252-1515۔